Whether it’s a new piece of equipment, changes to your software, or enhanced processes to boost efficiency, we can find a solution to make your business run better. We have been providing value to customers since 1991. We’ll give you the final puzzle pieces to your staff and round out your team to take you to the next level.
Web design, project management, virtual network computing and remote desktop support: Viener Consulting provides your company with a remote and mobile IT department and business management team in one package.
If you have recurrent problems within your company, if you feel like your technology solutions are obstacles instead of tools, if you feel like you’re trapped running around putting out one fire after another, instead of doing what you want… we can help you get things back under control. We can help give you the perspective you need when you’re too deep into a problem to see a way out.
Seasoned, veteran staff lead our business practice unit. We assist clients with getting the most out of their resources. We also apply our knowledge to the installation of new systems and general business issues to help make your company better.
We provide CIO and CFO services for DC metro area business. We have had great success with helping companies like Mervis Diamonds, EXCEL Services Corporation and Taylor Farms help solidify back-office operations.
“We enjoy being the go-to resource for great local companies like Clyde’s Restaurant Group (Georgetown, DC) and Gourmet Again (Pikesville, MD)”, said Senior Manager Fitz Barrientos.
What Does Locally Outsourced Mean?
We provide services for companies that do not find it cost-effective to have their own on-site senior corporate managers. In this case, outsourcing is to a local company that has local, DC-area resources. No, we do not outsource the CIO or CFO position to India or China.
Our staff visits your site on a customized schedule and is also available remotely. We are part of your management team and can represent you as your direct staff if that is appropriate to your situation.
What Are Back-Office Services?
Viener Consulting works with your technical team to provide these types of services:
Our highly trained staff plus great management software allows us to manage your PCs, laptops and file servers from the network operations center. Managed Services improve your system uptime and lower your cost of ownership, and are the most cost-effective way to handle your IT needs.
How many employees are on your system? What applications do they need to access? Do you have remote users? Telecommuters? Every organization has unique user access requirements. Our experts will collaborate with you so we can provide the access you and your staff need.
FINDING THE RIGHT SOLUTION
If there is a solution that can help your business, we will find it for you, whether it involves an “out of the box” application or a customized technology. However, if new technology is not the solution to your business problems, or if the task proves more complicated than you originally thought, we will tell you up front, before the bills begin piling up and you find yourself stuck with your previously existing situation.
BUSINESS PROCESS EVALUATION
Every business is a unique entity, with its own character, issue and philosophy. Our methodology is to investigate your situation before we recommend a solution. For Viener Consulting, this is known as a Business Process Evaluation (BPE). We will send our trained consultants to your site and learn about your company and your people. We want to understand your business needs before we recommend a technology solution.
If your database management system (DBMS) doesn’t fit your business anymore, we can help you find one that better suits your needs. Viener Consulting is here to assist you with the data migration and data validation.